Management and Organization for Tourism and Hospitality Enterprises

Course Description

This course is structured to provide detailed information about the contemporary management practices to Master of Tourism Management students. This basic approach deals with information societies and organizations, information technologies, globalization and organizations, Total Quality Management approaches, basic competence, outsourcing, hybrid organizations, downsizing, lean organizations and cluster organizations. The main topics of management and organization are: development of management theory, organization theory and approaches of organization-environment relations, management process (planning, organizing, execution, coordination and control), organizational structures and new ideas and applications for organizational structure (strengthening, core competencies, organizational citizenship, intellectual capital, etc.) and general organizational culture will be covered.

Management and Organization for Tourism and Hospitality Enterprises

Evaluation Tools (Active Term)

Course outcomes

1. 01 Explain the basic concepts of management (3)
2. 02 Explain a diverse work force and its effect on management (3)
3. 03 Explain organizational design and various styles of leadership (3)
4. 04 Explain the control procedures within organizations (3)
5. 05 Analyze notable case studies in management (4)

Course Syllabus

Reference Books & Course Materials

1. 01 Management, Eleventh Edition By Robbins, S and Coulter, M. Printice hall, 2012
2. 02 Yönetim ve Organizasyon, Anadolu Üniversitesi Yayınları (ISL104U - ISL111U - ISL112U)
3. 03 Seçilmiş Durum Çalışmaları

Learning Outcomes

No learning outcomes have been defined.

Program Outcomes

1. P01 Develops and deepens the current and advanced knowledge in the field based on the qualifications of the master's degree at the level of research and expertise and reaches original definitions that will bring innovation to the field.
2. P02 To have the most advanced knowledge to contribute to the field of Tourism Management
3. P03 Comprehends the interdisciplinary interaction related to the field of Tourism Management; draws original conclusions by using knowledge that requires expertise in analyzing, synthesizing and evaluating new and complex ideas.
4. P04 Has the ability to interpret, analyze, identify problems and propose solutions by using the knowledge acquired in the field in decisions, practices and behaviors.
5. P05 Has the ability to transfer information about Tourism Management to peers.
6. P06 Performs a study independently on subjects requiring expertise in the field of Tourism Management.
7. P07 Takes responsibility in accordance with the objectives of the project as the project director or participant.
8. P08 Determines vision, aim and target for organization / institution.
9. P09 Evaluates the acquired knowledge and skills critically.
10. P10 To be able to lead by considering cultural sensitivities.
11. P11 Develops new ideas and procedures, including research in the field of profession and learning.
12. P12 Willingness to seek innovation
13. P13 Transfers his / her thoughts and suggestions in writing and orally at the level of knowledge and skills acquired in the field of Tourism Management
14. P14 Communicates with those who work in the field of Tourism Management.
15. P15 Has enough awareness about the universality of social rights, social justice, quality and cultural values, environmental protection, occupational health and safety.
16. P16 Communicates verbally and in writing using at least the European Language Portfolio C1 General Level approved by YÖDAK.
17. P17 Uses computer software, information and communication technologies at the level of data entry and analysis related to Tourism Management.
18. P18 Provides originality and contribution to the studies to be conducted in the field of Tourism Management.
19. P19 Make strategic plan and develop strategy for organization / institution.
20. P20 92/5000 Acts and internalizes business and social ethical values in the Academy and the Professional work
21. P21 Publishes at least one scientific article related to the field of Tourism Management in national / international refereed journals (SSCI indexed).
22. P22 Able to perform an original work that brings innovation to the field of Tourism Management independently.
23. P23 Able to systematically transfer and disseminate his / her original studies related to tourism management in written / oral / visual form by supporting with quantitative / qualitative data.

Po-Lo Matrix

The PO-LO matrix has not been populated yet.