INDUSTRIAL, ORGANIZATIONAL AND WORK BEHAVIOR MANAGEMENT

Course Description

The application of principles, theory and research of industrial organization, work behavior management and behavioral science knowledge in the context of work setting is explored in this course. The main goal of the course is to outline how businesses and their organizations can be designed so that both employees’ efficiency and quality of life are improved. The covered topics comprise job analysis, training and development, personnel decisions, organizational change, leadership, motivation, teamwork, occupational stress and well-being, personnel assessment, history and evolution of the field, as well as other related subjects on employer-worker relationship. The course also includes developing students understanding of the questions raised and answered by scholars in the field and the methods used to answer those questions in paper writing.

INDUSTRIAL, ORGANIZATIONAL AND WORK BEHAVIOR MANAGEMENT

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

1. 01 demonstrate a general knowledge of basic principles of workplace relations, ethics and goals and objectives
2. 02 demonstrate an understanding of the political and economic imperatives that affect workplace industrial relations
3. 03 demonstrate a critical appreciation of the issues that shape workplace industrial relations;present a reasoned assessment and analysis of challenges faced in workplace industrial relations
4. 04 describe and critically evaluate workplace industrial relations practices

Course Syllabus

Reference Books & Course Materials

1. 01 Aamodt, M. G. (2015). Industrial/organizational psychology: An applied approach, 8th Ed. Cengage Learning.
2. 02 Introduction to Industrial/organizational Psychology 6th Ed., Ronald E. Riggio, Pearson. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Woods, R., Ninemeier, J. D., Hayes, D.K., and Austin, M.A., 2007. Professional Front Office Management. Upper Saddle River, New Jersey: Pearson; Prentice Hall.
3. 03 "Industrial and Organizational Psychology, Research and Practice, 6th E, Paul E. Spector, 2012, John Wiley & Sons, INC. " Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall. Vallen, G.K. and Vallen, J.J., 2009. Check In, Check Out: Managing Hotel Operations. 8th ed. Upper Saddle River, New Jersey: Pearson; Prentice Hall.

Learning Outcomes

1. L01 demonstrate a general knowledge of basic principles of workplace relations, ethics and goals and objectives
2. L02 demonstrate an understanding of the political and economic imperatives that affect workplace industrial relations
3. L03 demonstrate a critical appreciation of the issues that shape workplace industrial relations;present a reasoned assessment and analysis of challenges faced in workplace industrial relations
4. L04 describe and critically evaluate workplace industrial relations practices

Program Outcomes

1. P01 1. Develops and deepens his / her knowledge in the field of tourism and hotel management based on his / her undergraduate qualifications.
2. P02 2. Have knowledge about management and organization issues in the field of Tourism and Hotel Management.
3. P03 3. Has knowledge about production management and marketing in Tourism and Hotel Management.
4. P04 4. Tourism and Hotel Management, accounting and finance issues.
5. P05 5. Evaluate the concepts, ideas, data, and information in the sectoral and academic fields and solve the problems.
6. P06 6. Understands the interaction between disciplines related to tourism.
7. P07 7. Evaluate the sectoral conjuncture and make predictions about the future, determine strategic goals and targets, plan and implement them.
8. P08 8. Can prepare projects for the sector; take an active role in the programming, evaluation and execution phases.
9. P09 9. Have cognitive abilities such as attention, memory, judgment and evaluation, reasoning, problem-solving and decision making, understanding, and language production.
10. P10 10. Learn how to learn by learning from their mistakes by making solutions to the problems they face and adopt the principle of lifelong learning.
11. P11 11. Analyze the business, its competitors, the sector and the sectoral competitiveness through various graphs, matrices and tables.
12. P12 12. Knows at least one foreign language which is valid in the field of tourism management.
13. P13 13. Has sufficient knowledge about the sector and business issues such as occupational safety, worker health, social security, quality and sustainability.
14. P14 14. Has knowledge about his / her field and can transfer his / her knowledge, predictions, and thoughts orally and in writing.
15. P15 15. Can apply all stages of tourism industry-related businesses from investment decision to operate.
16. P16 16. Strategic, tactical and operational aspects of business management; comprehend local, national, international and global dimensions.

Po-Lo Matrix