QUALITY IN HEALTH SERVICES

Course Description

Establishment and comparison of management models, reasons for the emergence of total quality management approach, regulation of information about the contributions made by the quality management system to health institutions, determination of the methods to be followed in the establishment of quality management system in the health institution in line with these contributions and ensuring that the system is organized on a regular basis. How to create the most used quality certification models (ISO) and transfer of system, establishment of criteria related to the application of these models, patient safety and patient rights applications, Applications related to risk management and management And statistical process control techniques and quality improvement issues are explained.

QUALITY IN HEALTH SERVICES

Evaluation Tools (Active Term)

Course outcomes

1. 01 -
2. 02 -
3. 03 -
4. 04 -
5. 05 -

Course Syllabus

Reference Books & Course Materials

1. 01 Sağlık Hizmetlerinde Sürekli Kalite İyileştirme, Doç.Dr.Sıdıka Kaya, Pelikan Yayınları, 2005.
2. 02 Toplam Kalite Yönetimi, Yrd.Doç.Dr. Said Kıngır, Nobel Yayınevi, 2006
3. 03 Sağlık Kurumları Yönetimi, Doç.Dr.Ezel Esatoğlu, Dr. Türkan Yıldırım, Ankara Üniversitesi Uzaktan Eğitim Yayınları, 2010

Learning Outcomes

1. L01 Student defines quality in health SOLO 2
2. L01 The aim of this course is to be able to identify health problems as a whole and to determine the problems related to health services, to determine priorities, to make appropriate planning and applications, to research, to learn and teach continuously, to know problem solving, to contribute to quality health service delivery; to train health sector employees and students within the scope of quality improvement, who can evaluate performance and use quality tools, techniques and methods, know and apply international standards, are aware of accreditation and professional norms, provide information and technical support to the structuring of quality management systems. SOLO 6
3. L02 Defines accreditation SOLO 2
4. L03 Describes quality policies SOLO 3
5. L04 Puts lean management into practice SOLO 3
6. L05 It creates the understanding of quality. SOLO 5

Program Outcomes

1. P01 1. Hukukun temel kavramlarını anlama, kullanma, karşılaştırma, yorumlama, sonuç çıkarma ve uygulayabilme becerisini kazandırma 2. Hukuk normlarını, onlara kaynaklık eden tarihsel gelişimi dikkate alarak hukuk teorisi ışığında analiz edebilme yeteneği kazandırma 3. Hukukun ulusal ve uluslararası boyutlarını, mahkeme içtihatları ve uygulamaları takip etmek suretiyle anlama ve işleme yeteneği kazandırma 4. Hukuki vakaların çözümlenmesi ve sonuçları yorumlama becerisi kazanma 5. Bireysel başarının yanında, ders içi etkinlikler, farazi dava çalışmaları, adliye çalışmaları ve diğer mesleki ve akademik ziyaretler ile kollektif çalışma becerisinin kazanılmasını sağlama
2. P02 1. Hukukun temel kavramlarını anlama, kullanma, karşılaştırma, yorumlama, sonuç çıkarma ve uygulayabilme becerisini kazandırma
3. P03 To gain the ability to analyze legal norms within the context of theories of law, taking into consideration historical developments
4. P04 To gain the ability to follow, comprehend and apply domestic and international laws, and interpret court decisions
5. P05 To gain the ability to solve and comment upon legal problem questions
6. P06 In addition to personally gained skills, to develop team-working skills through in-class activities, moot courts, court room and other professional and academic visits.

Po-Lo Matrix