FOOD AND BEVERAGE SERVICE

Course Description

This course is designed to cover the practical skills and knowledge necessary for effective food and beverage service in a variety settings. Topics include greeting/service, dining room set-up, profitability, menu sales, merchandising, service styles and reservations. Upon completion, students should be able to demonstrate competence in human relations and the skills required in the service of foods and beverages. Various food and beverage service techniques and effective customer service skills and attitudes will be developed and practiced. This course will introduce basic knowledge of baverages. Mandatory SmartServe certification addresses legal responsibilities and obligations of serving alcohol in a licensed establishment.

FOOD AND BEVERAGE SERVICE

Evaluation Tools (Active Term)

Course outcomes

1. 01 Identifying Food and Beverage Sector
2. 02 Explaining Food and Beverage Sector with Industrial Examples
3. 03 Introducing Food and Beverage Service Methods
4. 04 Menu Varieties and Analyzing the Menu

Course Syllabus

Reference Books & Course Materials

1. 01 Food and Beverage Service 8th edition, Dennis Lillicrap and John Cousins
2. 02 Öğretim görevlisi ders notları derlemesi, 2020

Learning Outcomes

1. L01 Explaining Food and Beverage Sector with Industrial Examples SOLO 3
2. L02 Identifying Food and Beverage Service Methods SOLO 2
3. L03 Menu Varieties and Analyzing the Menu SOLO 4
4. L04 Introducing Culinary Art Cutting Methods SOLO 2
5. L05 Analyzing Kitchen Tools and Appliances SOLO 4
6. L06 Introducing Culinary Art Cooking Methods SOLO 2

Program Outcomes

1. P01 Integrate knowledge of interior architecture principles, spatial organization, and visual perception to develop user-centered, functional, aesthetically enriching, and innovative spatial solutions.
2. P02 Analyze and evaluate the relationships among user needs, functional constraints, ergonomics, accessibility, and universal design principles to develop interior architecture solutions across different design scales and contexts.
3. P03 Research, analyze, and relate historical, cultural, and theoretical knowledge to justify design decisions that respect local values while responding to global cultural diversity.
4. P04 Communicate design ideas effectively by integrating visual communication tools, manual and digital representation techniques, and appropriate digital technologies, including artificial intelligence-assisted visualization methods, where appropriate.
5. P05 Evaluate and integrate materials, color schemes, lighting, and furniture systems by considering user experience, environmental comfort, technical performance, and sustainability to create high-quality interior environments.
6. P06 Integrate environmental responsibility, occupant health, and ethical principles to develop sustainable, safe, and healthy interior architecture solutions and justify design decisions.
7. P07 Collaborate and coordinate with professionals from architecture, landscape architecture, engineering, and related disciplines by integrating multidisciplinary knowledge to develop comprehensive spatial solutions.
8. P08 Critically evaluate research, contemporary approaches, and artificial intelligence-assisted design and research methods to generate innovative knowledge and design solutions while sustaining lifelong learning and professional development.
9. P09 Justify professional decisions by integrating ethical principles, cultural, societal, and aesthetic responsibilities with the responsible, legal, and ethical use of digital technologies, including artificial intelligence.
10. P10 Plan, manage, and evaluate interior architecture projects by integrating technical systems, user-centered design methods, regulatory requirements, and contemporary digital project management and design technologies.
11. P11 Evaluate and reinterpret existing and historic interiors by integrating conservation principles, adaptive reuse strategies, and digital documentation techniques to support cultural continuity and sustainable heritage conservation.
12. P12 Integrate inclusive and socially responsible design approaches with entrepreneurship, lifelong learning, professional collaboration, and adaptation to technological transformation to contribute to the sustainable advancement of the profession and society.

Po-Lo Matrix