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INTRODUCTION TO TOURISM AND HOSPITALITY INDUSTRY

Course
TRHM101 - INTRODUCTION TO TOURISM AND HOSPITALITY INDUSTRY
Department
Tourism & Hotel Management - English - Undergraduate
Course Type
Course
Status
Required
Language
English
Credit
3
ECTS
6
T+P+L
3 + 0 + 0
Course Coordinator(s)
Asst. Prof. Dr. Marjan KAMYABI
Prerequisite
-
Keywords

Course Description

Tourism is among the fastest-growing industries globally and serves as a vital source of employment and foreign exchange for many countries. It has emerged as a significant social, cultural, and economic phenomenon. This course aims to provide a comprehensive understanding of the scope and complexity of the tourism industry. Students will explore the various components of tourism, including accommodation, transportation, food and beverage, recreation, and travel services. Current news and case studies will be integrated into the course discussions to provide real-world context. Designed to elucidate and analyze the essential issues within the tourism and hospitality sectors, this course will equip students with the knowledge needed to navigate this dynamic field.

INTRODUCTION TO TOURISM AND HOSPITALITY INDUSTRY

Evaluation Tools (Active Term)

Item Type Weight (%)
Midterm Midterm 30
Final exam Final 40
Presentation Presentation 15
Project Project 15
Total 100

Course outcomes

  1. 01 Describe the basic concepts and conceptual classifications of hospitality and tourism industries.
  2. 02 Classify the various forms of accommodation facilities and their structures and competence in distinguishing features of those forms.
  3. 03 Categorize to use and interpret accommodation operations and their functions.
  4. 04 Clarify the meaning and importance of management information systems for hospitality and tourism industries.
  5. 05 Discuss in studying food and beverage operations to be able to find strategic solutions to their problems.
  6. 06 Analyse to practices taking place in varoius areas of hospitality industry.

Course Syllabus

Week Topic
Week 1 Welcoming the students, Introducing syllabus and giving general info about the course.
Week 2 A general introduction to tourism (tourism as a global activity, tourism as an area of study, tourism as an integrated system, production and consumption of tourism).
Week 3 The evolution and development of tourism (tourism, history and the past, the origins of modern tourism, the rise of mass tourism, tourism in twentieth century )
Week 4 Understanding tourism demand (the elements of tourism demand, the factors influencing tourism demand, measuring tourism demand, future demand for tourism)
Week 5 Understanding tourist as a consumer (who is tourist?, tourist motivations, tourists’ decision-making process, tourist segmentation).
Week 6 Understanding the tourism Industry (an introductory framework of tourism supply, information communication technologies and e-tourism, travel intermediaries: tour operators and travel agents).
Week 7 Understanding the tourism industry (transporting of the tourists, tourism accommodation and hospitality, visitor attractions
Week 8 Midterm Examination
Week 9 Midterm Examination
Week 10 Managing tourist operations (HRM in tourism, financing tourism operations, tourism and entrepreneurship).
Week 11 Managing tourist operations (the role of public sector in tourism, marketing tourism, marketing tourism destinations)
Week 12 The impacts of tourism (tourism economic impacts, tourism social and cultural impacts, tourism environmental impacts).
Week 13 Trends and themes in the use of tourism resources (Urban tourism, Rural Tourism, Cultural tourism, Ecotourism (ecological tourism, agro tourism, Coastal and resort tourism, gastronomy tourism).
Week 14 Managing tourist activities (planning and managing tourist experience, tourist health and safety, global challenges for tourism, event tourism, the future of tourism).
Week 15 Review for final exam

Reference Books & Course Materials

  1. 01 Tourism: A Modern Synthesis by Stephen J. Page and Joanne Connel
  2. 02 Tourism: Principles, Practices, Philosophies by Charles R. Goeldner, J. R. Brent Ritchie

Learning Outcomes

  1. L01 The students will be able to explain basic and general tourism concepts and their opinion on the nature of the tourism. SOLO 3
  2. L02 The students will be able to discuss tourism development and its various impacts at regional, national and international scale. SOLO 5
  3. L03 The Students will be able to evaluate the practices and operations taking place in tourism industry. SOLO 5
  4. L04 The students will be able to develop a perspective on managing touristic operations. SOLO 5
  5. L05 The students will be able to create a link between the tourist, tourism types and tourism development. SOLO 5
  6. L06 The students will be able to review the meaning and importance of information communication technologies for tourism industry. SOLO 4

Program Outcomes

  1. P01 1. Students will be able to recognize the Turkish and global cuisine and techniques associated to these cuisines.
  2. P02 2. Students will be able to contribute to the exploration and conservation of Turkish cuisine.
  3. P03 3. Students will be able to globally promote the recognition of the rich Turkish cuisine.
  4. P04 4. Students will be able to internalize health and safety protocols as the focus of their studies.
  5. P05 5. Students will be able to compete at national and international scales.
  6. P06 6. Students will be able to pursue the quality and high standards from raw material to the fork.
  7. P07 7. Students will be able to organize and manage catering events.
  8. P08 8. Students will be able to develop skills to make a team, take on responsibility as well as comply with organizational hierarchy.
  9. P09 9. Students will be able to adopt and apply the essential principles of national and international cuisines.
  10. P10 10. Students will be able to apply food and beverage cost control methods.
  11. P11 10. Öğrenciler, yiyecek-içecek maliyet kontrol yöntemlerini uygulayabilecektir.
  12. P12 12. Students will be able to plan and maintain the professional processes.
  13. P13 13. Students will be able to acquire and develop entrepreneurial ability.
  14. P14 14. Students will be able to develop skills to recognize and practice social and ethical responsibilities.
  15. P15 15. Students will be able to have knowledge of a foreign language at basic level.

Po-Lo Matrix

LO P01 P02 P03 P04 P05 P06 P07 P08 P09 P10 P11 P12 P13 P14 P15 Average
L01 - - - - - - - - - - - - - - - -
L02 - - - - - - - - - - - - - - - -
L03 - - - - - - - - - - - - - - - -
L04 - - - - - - - - - - - - - - - -
L05 - - - - - - - - - - - - - - - -
L06 - - - - - - - - - - - - - - - -