TOTAL QUALITY MANAGEMENT IN EDUCATION

Course Description

In this course, students acquire basic knowledge and skills about total quality approach in education and develop their competence to apply total quality philosophy as a life style. The necessity for change in schools, the concept of quality, organizational culture, institutions which are close and open to change, the history of TQM, the basic principles of total quality management, the basic concepts of TQM, the basic principles of TQM (leadership, customer orientation, communication, continuous improvement, goal and benefit management, process management, preventive approach, continuing education), participatory decision making, measurement and evaluation, process management, synergistic management constitutes the content of the course. Students use the total quality management philosophy practically in the courses to develop the institutions specified in case studies.

TOTAL QUALITY MANAGEMENT IN EDUCATION

Evaluation Tools (Active Term)

Course outcomes

No course outcomes have been defined yet.

Course Syllabus

No weekly content has been defined yet.

Reference Books & Course Materials

No reference books have been listed.

Learning Outcomes

No learning outcomes have been defined.

Program Outcomes

1. 1. Apply theories and concepts of educational administration and leadership to analyze and address organizational issues in educational institutions.
2. 2. Develop strategic plans by conducting environmental analyses, identifying institutional priorities, setting measurable objectives, and designing appropriate implementation strategies.
3. 3. Analyze educational policies, legislation, and governance structures and evaluate their implications for educational organizations and practices.
4. 4. Demonstrate effective leadership skills in areas such as organizational change, team development, conflict management, communication, and decision-making.
5. 5. Use scientific research methods and evidence-based approaches to investigate problems in educational administration and propose appropriate solutions.
6. 6. Analyze organizational structures, cultures, and processes and assess their influence on institutional effectiveness, staff performance, and student outcomes.
7. 7. Apply human resource management principles to recruitment, professional development, performance evaluation, motivation, and staff development in educational institutions.
8. 8. Use quantitative and qualitative data for managerial decision-making, institutional evaluation, planning, and continuous improvement.
9. 9. Evaluate educational organizations from the perspectives of quality assurance, accountability, effectiveness, equity, inclusion, and sustainability.
10. 10. Manage organizational change and innovation by developing strategies that respond to technological, social, cultural, economic, and educational developments.
11. 11. Demonstrate ethical and socially responsible leadership, taking into consideration professional ethics, social justice, diversity, equity, and stakeholder needs.
12. 12. Develop effective communication and collaboration mechanisms with teachers, students, families, policymakers, and other internal and external stakeholders.
13. 13. Apply financial, physical, technological, and other institutional resources effectively in accordance with organizational goals and priorities.
14. 14. Compare national and international educational administration systems and practices and critically evaluate their relevance to different educational contexts.
15. 15. Engage in reflective practice and continuous professional development and demonstrate the capacity to contribute to the advancement of knowledge and practice in educational administration and planning.

Po-Lo Matrix

The PO-LO matrix has not been populated yet.