OPERATIONS AND PRODUCTION MANAGEMENT

Course Description

This course is designed to provide students with an understanding of the foundations of the operations function in both manufacturing and services. The course will analyze operations from both the strategic and operational perspectives and highlight the competitive advantages that operations can provide for the organization. This course introduces students to the concepts underlying effective operation and control of manufacturing and service businesses. It states approaches to production control, inventory policy, facilities planning, methods improvement and technological assessment decision-making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control with aided computer soft wares are studied.

OPERATIONS AND PRODUCTION MANAGEMENT

Evaluation Tools (Active Term)

Course outcomes

1. 01 Recognize the difference between services and operations
2. 02 Describe productivity and how good competitive strategy is impacted by productivity
3. 03 Distinguish between various forecasting methods and their applications
4. 04 Debate strategic importance of planning, product design, process, facility, work design and location
5. 05 Reflect the knowledge on analyzing case studies and proposing solutions for given cases

Course Syllabus

Reference Books & Course Materials

1. 01 William J. Stevenson, 2020, Operations Management Theory and Practice, 14th ed. McGraw-Hill Irwin, ISBN-10 : ‎1260575713

Learning Outcomes

1. L01 Distinguish between various forecasting methods and their applications SOLO 4
2. L02 Recognize the difference between services and operations SOLO 2
3. L03 Describe productivity and how good competitive strategy is impacted by productivity SOLO 3
4. L04 Debate strategic importance of planning, product design, process, facility, work design and location SOLO 5
5. L05 Reflect the knowledge on analyzing case studies and proposing solutions for given cases SOLO 5

Program Outcomes

1. P01 1. Gained the necessary skills to learn and adopt a spirit of continuous learning in their professional life.
2. P02 2. Developed various skills by working independently via specific learned techniques that both triggered individual efforts and encouraged collaborative work.
3. P03 3. Acquired the essential knowledge and skills to apply key theories, models and applications within the global business context.
4. P04 4. Adopted and applied critical and strategic thinking together with research capabilities for efficient and effective business decisions.
5. P05 5. Utilized and managed ethically information technologies required for contemporary business world.
6. P06 6. Been equipped with conceptual and analytical skills necessary for team work within global organizations.
7. P07 7. Displayed their learnt communication skills that are required to effectively interact in a cross cultural and diverse international work environment.
8. P08 8. Applied their acquired knowledge within the changing work environment.
9. P09 9. Developed an understanding of ethical perspectives and social responsibilities to be used at work and in personal life.

Po-Lo Matrix