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Cyprus International University
TR

MANAGEMENT FOR TOURISM AND HOSPITALITY INDUSTRY

Course
TRHM204 - MANAGEMENT FOR TOURISM AND HOSPITALITY INDUSTRY
Department
Tourism and Hotel Management - English - Master
Course Type
Scientific Preparation
Status
Required
Language
English
Credit
0
ECTS
0
T+P+L
0 + 0 + 0
Course Coordinator(s)
Asst. Prof. Dr. Marjan KAMYABI
Prerequisite
-
Keywords
-

Course Description

-

MANAGEMENT FOR TOURISM AND HOSPITALITY INDUSTRY

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

  1. 01 Ability to recognise and analyse the competencies related to the management of hospitality operations.
  2. 02 Ability to describe the interaction of the workforce, organisation and customers in terms of key management result areas.
  3. 03 Competence of understanding factors affecting hospitality operations in travel and tourism organisations.
  4. 04 Capability of applying the principles of operations management to all aspects of the hospitality enterprise.
  5. 05 Competency in hospitality operations management to be able to find strategic solutions to their problems.

Course Syllabus

Week Topic
Week 1 Introduction and Course Overview; The Future of Hospitality Industry; The Pineapple Tradition
Week 2 Highlights of Tourism; Benefits of Tourism; The Impacts of Tourism; Promoters of Tourism
Week 3 Hospitality Management; Key Management Functions; Managerial Skills
Week 4 Lodging industry and hotel business
Week 5 Leisure and Recreation Management, Facilities
Week 6 Restaurant, managed service and beverage
Week 7 Restaurant, managed service and beverage and Reviewing for midterm exam
Week 8 HOLIDAY
Week 9 MIDTERM WEEK
Week 10 MIDTERM WEEK
Week 11 HOLIDAY
Week 12 Special Events
Week 13 Meetings, Incentives, Conferences, and Exhibitions (MICE)
Week 14 Human Resources Management
Week 15 Leadership and Management and Reviewing for final exam

Reference Books & Course Materials

  1. 01 Walker, John R., 2013. Introduction to Hospitality Management, Prentice Hall, Upper Saddle River, New Jersey.
  2. 02 Williams, C., Champion, T., & Hall, I. (2011). Mgmt. Cengage Learning.

Learning Outcomes

No learning outcomes have been defined.

Program Outcomes

  1. P01 1. Develops and deepens his / her knowledge in the field of tourism and hotel management based on his / her undergraduate qualifications.
  2. P02 2. Have knowledge about management and organization issues in the field of Tourism and Hotel Management.
  3. P03 3. Has knowledge about production management and marketing in Tourism and Hotel Management.
  4. P04 4. Tourism and Hotel Management, accounting and finance issues.
  5. P05 5. Evaluate the concepts, ideas, data, and information in the sectoral and academic fields and solve the problems.
  6. P06 6. Understands the interaction between disciplines related to tourism.
  7. P07 7. Evaluate the sectoral conjuncture and make predictions about the future, determine strategic goals and targets, plan and implement them.
  8. P08 8. Can prepare projects for the sector; take an active role in the programming, evaluation and execution phases.
  9. P09 9. Have cognitive abilities such as attention, memory, judgment and evaluation, reasoning, problem-solving and decision making, understanding, and language production.
  10. P10 10. Learn how to learn by learning from their mistakes by making solutions to the problems they face and adopt the principle of lifelong learning.
  11. P11 11. Analyze the business, its competitors, the sector and the sectoral competitiveness through various graphs, matrices and tables.
  12. P12 12. Knows at least one foreign language which is valid in the field of tourism management.
  13. P13 13. Has sufficient knowledge about the sector and business issues such as occupational safety, worker health, social security, quality and sustainability.
  14. P14 14. Has knowledge about his / her field and can transfer his / her knowledge, predictions, and thoughts orally and in writing.
  15. P15 15. Can apply all stages of tourism industry-related businesses from investment decision to operate.
  16. P16 16. Strategic, tactical and operational aspects of business management; comprehend local, national, international and global dimensions.

Po-Lo Matrix

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