COMMUNICATION IN HEALTH

Course Description

The course includes lectures on communication concept, types of communication, communication process, effecting factors on communication, communication styles, listening, body image, self esteem, self-disclosure, self-concept, stress and anxiety, crisis management, management of difficult patient, and oral and written presentation skills.

COMMUNICATION IN HEALTH

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

1. 01 Explain the importance of right communication rules and its importance
2. 02 Patients benefit professionally from patients' relatives and the communication method of communication within the team.
3. 03 Explain verbal and nonverbal forms of communication
4. 04 Assess the communication needs of patients and caregivers

Course Syllabus

Reference Books & Course Materials

1. 01 Sağlık ve İletişim Öyküleri;Akademisyen Tıp Kitabevi,2016,Ankara
2. 02 Şiddetsiz iletişim Bir yaşam dili Marshall B. Rosenberg ; Türkçesi: Lalegül Hümaşah Ergun,İstanbul Remzi Kitabevi 2011
3. 03 Sağlık sektöründe İletişim ve Halkla İlişkiler

Learning Outcomes

1. L01 Explain the importance of right communication rules and its importance
2. L02 Patients benefit professionally from patients' relatives and the communication method of communication within the team.
3. L03 Explain verbal and nonverbal forms of communication
4. L04 Assess the communication needs of patients and caregivers

Program Outcomes

1. P01 1. Applies foundational nursing knowledge to meet individual, family, and community health needs by providing person-centred care that respects dignity, autonomy, privacy, and informed consent.
2. P02 2. Applies professional standards and quality management principles by using risk assessment, incident/near-miss reporting, audit/feedback, and continuous improvement to strengthen patient safety.
3. P03 3. Integrates theoretical and practical knowledge to deliver holistic preventive, curative, and rehabilitative nursing care by demonstrating therapeutic communication, empathy, and culturally safe practice.
4. P04 4. Delivers evidence-based, high-quality care using health information and communication technologies by documenting accurately, protecting confidentiality/data security, and using clinical technologies safely and appropriately.
5. P05 5. Identifies, analyzes, and addresses healthcare problems by formulating clinical questions, searching and appraising evidence, applying findings to practice, and evaluating outcomes using a systematic, research-informed approach.
6. P06 6. Manages nursing care by prioritizing, planning, implementing, and evaluating interventions; escalating concerns appropriately; and demonstrating accountability through accurate documentation and responsible delegation/supervision.
7. P07 7. Collaborates effectively within interdisciplinary/multidisciplinary teams by sharing timely information, respecting roles, engaging in constructive conflict management, and contributing actively to shared decision-making.
8. P08 8. Maintains lifelong learning by setting professional development goals, seeking and using feedback, engaging in reflective practice/portfolio work, and updating practice according to current scientific and technological developments.
9. P09 9. Plans and implements community-oriented projects and health promotion activities by using population data, collaborating with stakeholders, advocating for equitable health, and evaluating the impact of initiatives on community/public health.
10. P10 10. Upholds ethical principles by maintaining confidentiality, obtaining informed consent, ensuring fairness/non-discrimination, managing professional boundaries, and reporting unethical or unsafe practices according to regulations.
11. P11 11. Contributes to quality and professional development processes by participating in institutional quality activities, supporting in-field/out-of-field education through mentoring/teaching, and representing the nursing profession appropriately at national and international levels.
12. P12 12. Communicates professionally in at least one foreign language to access and use international evidence, collaborate with global peers, and provide safe, respectful communication for diverse populations.

Po-Lo Matrix