INTERPERSONAL RELATIONSHIP
- Course
- HMSR104 - INTERPERSONAL RELATIONSHIP
- Department
- Nursing - Turkish - Undergraduate
- Course Type
- Course
- Status
- Required
- Language
- Turkish
- Credit
- 2
- ECTS
- 3
- T+P+L
- 2 + 0 + 0
- Course Coordinator(s)
- -
- Prerequisite
- -
- Keywords
Course Description
Definition and objectives of the course; Know the importance of communication concept in human relations; Know the factors affecting communication; Developing self-knowledge and skill; To be able to recognize the cognitive orientation of man, the behavioral characteristics, the effect of the relation of self concept; Recognizing the effects of communication skills and self-knowledge on social and professional life; Self recognition and prevention; Self concept; The importance of human relations in health care; Communication process and communication types; Factors affecting communication; Techniques that facilitate and prevent communication; Communication conflicts and resolution; Communication in special cases; Crying, over-willing patient and nurse approaches; problem solving; Development of empathy, awareness and awareness, inquiry, summarization and concretization, empathy, coping, awareness raising, awareness raising, awareness raising, awareness raising, perception / prejudice, time management.
INTERPERSONAL RELATIONSHIP
Evaluation Tools (Active Term)
No evaluation items have been defined.
Course outcomes
- 01 Explain the importance of right communication rules and its importance
- 02 Patients benefit professionally from patients' relatives and the communication method of communication within the team.
- 03 Explain verbal and nonverbal forms of communication
- 04 Assess the communication needs of patients and caregivers
- 05 Explain effective communication methods with patient and patient relatives.
Course Syllabus
| Week | Topic |
|---|---|
| Week 1 | Tanışma ve dersin tanıtımı |
| Week 2 | Hemşirelikte iletişim ve önemi |
| Week 3 | Etkili ve Etkin Olmayan İletişim Yöntemleri - Terapötik İletişim ve Empati |
| Week 4 | Çocuk ve ergen ile iletişim -Yaşlı hasta/birey ile iletişim |
| Week 5 | Konuşma-işitme problemi olan hastayla iletişim- Dil problemi olan hastayla iletişim |
| Week 6 | Anksiyeteli (Kaygılı) bireyle/hastayla iletişim - Saldırgan/agresif bireyle/hastayla iletişim |
| Week 7 | Yoğun Bakım Ünitesindeki hastayla iletişim |
| Week 8 | Ara Sınav |
| Week 9 | Ara Sınav |
| Week 10 | Zor hastalarla iletişim (Aşırı isteklerde bulunan hasta, ağlayan hasta, tedaviyi reddeden hasta, cinsel içerikli davranışlarda bulunan yalan söyleyen hasta, inatçı, kışkırtıcı, tedaviyi reddeden hasta)) |
| Week 11 | Terminal dönemdeki hastayla iletişim- Kayıp sonrası yas sürecindeki bireyle iletişim |
| Week 12 | Sağlık ekibi ile iletişim |
| Week 13 | Grup sunumları (1-8 grup) |
| Week 14 | Grup sunumları (9-16 grup) |
| Week 15 | Final Sınavı |
Reference Books & Course Materials
- 01 Üstün,B, Demir, S (2019) Hemşirelikte İletişim, Akademi yayınları, İstanbul
- 02 Özcan, A. (2006) Hemşire-Hasta İlişkisi ve İletişim,Sistem Ofset,Ankara
- 03 Terakye, G.(1994) Hemşirelikte İletişim ve Hasta-Hemşire İlişkileri,Aydoğdu Ofset, Ankara
- 04 Üstün, B.Akgün, E.Partlak, N. (2005) Hemşirelikte İletişim Becerileri Öğretimi, Okullar yayınevi, İzmir
Learning Outcomes
- L01 1. Students understand the importance of communication in the nursing profession SOLO 4
- L02 2. Knows the factors affecting communication with the patient SOLO 4
- L03 3. Can communicate empathically. SOLO 5
- L04 4. Knows communication techniques in special situations and implements SOLO 4.3
- L05 5. To have knowledge about therapeutic and nontherapeutic communication techniques SOLO 3.5
Program Outcomes
- P01 1. Applies foundational nursing knowledge to meet individual, family, and community health needs by providing person-centred care that respects dignity, autonomy, privacy, and informed consent.
- P02 2. Applies professional standards and quality management principles by using risk assessment, incident/near-miss reporting, audit/feedback, and continuous improvement to strengthen patient safety.
- P03 3. Integrates theoretical and practical knowledge to deliver holistic preventive, curative, and rehabilitative nursing care by demonstrating therapeutic communication, empathy, and culturally safe practice.
- P04 4. Delivers evidence-based, high-quality care using health information and communication technologies by documenting accurately, protecting confidentiality/data security, and using clinical technologies safely and appropriately.
- P05 5. Identifies, analyzes, and addresses healthcare problems by formulating clinical questions, searching and appraising evidence, applying findings to practice, and evaluating outcomes using a systematic, research-informed approach.
- P06 6. Manages nursing care by prioritizing, planning, implementing, and evaluating interventions; escalating concerns appropriately; and demonstrating accountability through accurate documentation and responsible delegation/supervision.
- P07 7. Collaborates effectively within interdisciplinary/multidisciplinary teams by sharing timely information, respecting roles, engaging in constructive conflict management, and contributing actively to shared decision-making.
- P08 8. Maintains lifelong learning by setting professional development goals, seeking and using feedback, engaging in reflective practice/portfolio work, and updating practice according to current scientific and technological developments.
- P09 9. Plans and implements community-oriented projects and health promotion activities by using population data, collaborating with stakeholders, advocating for equitable health, and evaluating the impact of initiatives on community/public health.
- P10 10. Upholds ethical principles by maintaining confidentiality, obtaining informed consent, ensuring fairness/non-discrimination, managing professional boundaries, and reporting unethical or unsafe practices according to regulations.
- P11 11. Contributes to quality and professional development processes by participating in institutional quality activities, supporting in-field/out-of-field education through mentoring/teaching, and representing the nursing profession appropriately at national and international levels.
- P12 12. Communicates professionally in at least one foreign language to access and use international evidence, collaborate with global peers, and provide safe, respectful communication for diverse populations.
Po-Lo Matrix
| LO | P01 | P02 | P03 | P04 | P05 | P06 | P07 | P08 | P09 | P10 | P11 | P12 | Average |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| L01 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 3 | 1 | 4.17 |
| L02 | 4 | 4 | 5 | 4 | 3 | 3 | 4 | 4 | 4 | 5 | 3 | 1 | 3.67 |
| L03 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 1 | 4.58 |
| L04 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 1 | 4.17 |
| L05 | 5 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 5 | 2 | 1 | 3.58 |