INTERPERSONAL RELATIONSHIP

Course Description

Definition and objectives of the course; Know the importance of communication concept in human relations; Know the factors affecting communication; Developing self-knowledge and skill; To be able to recognize the cognitive orientation of man, the behavioral characteristics, the effect of the relation of self concept; Recognizing the effects of communication skills and self-knowledge on social and professional life; Self recognition and prevention; Self concept; The importance of human relations in health care; Communication process and communication types; Factors affecting communication; Techniques that facilitate and prevent communication; Communication conflicts and resolution; Communication in special cases; Crying, over-willing patient and nurse approaches; problem solving; Development of empathy, awareness and awareness, inquiry, summarization and concretization, empathy, coping, awareness raising, awareness raising, awareness raising, awareness raising, perception / prejudice, time management.

INTERPERSONAL RELATIONSHIP

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

1. 01 1. Define communication, professional communication, self-awareness, therapeutic communication, conflict and anger concepts.
2. 02 2. Describe strategies to develop effective intrapersonal and interpersonal communication skills.
3. 03 3. Describe assertive behavior characteristics, anger and conflict management strategies.
4. 04 4. Contrast communication patterns with clients in different clinical situations.
5. 05 5. Apply assertive behavior, effective anger and conflict management strategies and therapeutic communication skills in social and professional life
6. 06 6. Reflect on personal use of verbal and nonverbal communication
7. 07 7. Evaluate barriers to therapeutic communication
8. 08 8. Apply phases of therapeutic communication.

Course Syllabus

Reference Books & Course Materials

1. 01 1. Arnold, E. C., & Boggs, K. U. (2016). Interpersonal relationships: Professional communication skills for nurses. (7th ed.). Philadelphia: W.B Saunders Company
2. 02 2. Riley, J. B. (2015). Communication in nursing. St. Louis: Mosby.
3. 03 3. Bach, S., & Grant, A. (2015). Communication and interpersonal skills in nursing. Learning Matters.
4. 04 4. Bach, R (1970) Jonathan Livingston Seagull a story. Martins The Printers Ltd, UK

Learning Outcomes

1. L01 1. Knows the importance of communication in the profession of nursing SOLO 4
2. L02 2. Knows that the factors that affect communication with patients SOLO 4
3. L03 3. Can give to the patient's empathic response SOLO 5
4. L04 4. Having information about communication techniques in special cases SOLO 5
5. L05 5. To have knowledge about therapeutic and nontherapeutic communication techniques SOLO 4

Program Outcomes

1. P01 1. Applies foundational nursing knowledge to meet individual, family, and community health needs by providing person-centred care that respects dignity, autonomy, privacy, and informed consent.
2. P02 2. Applies professional standards and quality management principles by using risk assessment, incident/near-miss reporting, audit/feedback, and continuous improvement to strengthen patient safety.
3. P03 3. Integrates theoretical and practical knowledge to deliver holistic preventive, curative, and rehabilitative nursing care by demonstrating therapeutic communication, empathy, and culturally safe practice.
4. P04 4. Delivers evidence-based, high-quality care using health information and communication technologies by documenting accurately, protecting confidentiality/data security, and using clinical technologies safely and appropriately.
5. P05 5. Identifies, analyses, and addresses healthcare problems by formulating clinical questions, searching and appraising evidence, applying findings to practice, and evaluating outcomes using a systematic, research-informed approach.
6. P06 6. Manages nursing care by prioritising, planning, implementing, and evaluating interventions; escalating concerns appropriately; and demonstrating accountability through accurate documentation and responsible delegation/supervision.
7. P07 7. Collaborates effectively within interdisciplinary/multidisciplinary teams by sharing timely information, respecting roles, engaging in constructive conflict management, and contributing actively to shared decision-making.
8. P08 8. Maintains lifelong learning by setting professional development goals, seeking and using feedback, engaging in reflective practice/portfolio work, and updating practice according to current scientific and technological developments.
9. P09 9. Plans and implements community-oriented projects and health promotion activities by using population data, collaborating with stakeholders, advocating for equitable health, and evaluating the impact of initiatives on community/public health.
10. P10 10. Upholds ethical principles by maintaining confidentiality, obtaining informed consent, ensuring fairness/non-discrimination, managing professional boundaries, and reporting unethical or unsafe practices according to regulations.
11. P11 11. Contributes to quality and professional development processes by participating in institutional quality activities , supporting in-field/out-of-field education through mentoring/teaching, and representing the nursing profession appropriately at national and international levels.
12. P12 12. Communicates professionally in at least one foreign language to access and use international evidence, collaborate with global peers, and provide safe, respectful communication for diverse populations.

Po-Lo Matrix