OPERATIONS MANAGEMENT

Course Description

This course is designed to provide students with an understanding of foundations of the operation functions in both manufacturing and services. The course will analyze operations from both the strategic and operational perspectives and highlights the competitive advantages that operations can provide for the organization. This course introduces students the concepts underlying effective operation and control of manufacturing and service businesses. It states approaches to production control, inventory policy, facilities planning, methods improvement and technological assessment decision-making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control with aided computer soft wares are studied.

OPERATIONS MANAGEMENT

Evaluation Tools (Active Term)

Course outcomes

1. 01 Recognize the difference between services and operations
2. 02 Describe productivity and how good competitive strategy is impacted by productivity
3. 03 Distinguish between various forecasting methods and their applications
4. 04 Debate strategic importance of planning, product design, process, facility, work design and location
5. 05 Reflect the knowledge on analyzing case studies and proposing solutions for given cases

Course Syllabus

Reference Books & Course Materials

1. 01 William J. Stevenson, 2020, Operations Management Theory and Practice, 14th ed. McGraw-Hill Irwin, ISBN-10 : ‎1260575713

Learning Outcomes

1. L01 understand the fundamental concepts of operations management
2. L01 Distinguish between various forecasting methods and their applications SOLO 4
3. L02 demonstrate communication effectively
4. L02 Recognize the difference between services and operations SOLO 2
5. L03 work effectively in teams or groups
6. L03 Describe productivity and how good competitive strategy is impacted by productivity SOLO 3
7. L04 Debate strategic importance of planning, product design, process, facility, work design and location SOLO 5
8. L05 Reflect the knowledge on analyzing case studies and proposing solutions for given cases SOLO 5

Program Outcomes

1. P01 Demonstrate comprehensive knowledge of key concepts across the breadth of effective application and use of MIS and innovative information technologies in organizations.
2. P02 Demonstrate autonomy and responsibility in managing MIS projects and improving organizational processes
3. P03 Demonstrate comprehensive understanding of appropriate enterprise frameworks, theories from the MIS to research and assess contemporary issues in the field and related allied fields and disciplines
4. P04 Apply MIS knowledge to facilitate the acquisition, development, deployment, and management of information systems
5. P05 Apply MIS knowledge to the exploitation of opportunities created by information technology innovations ensuring the alignment between MIS strategy and organizational strategy
6. P06 Demonstrate ethical reasoning in relation to crucial MIS issues such as privacy, information security, and ethical use of information
7. P07 Apply appropriate technologies and techniques to the collection and analysis of organizational and environmental data to facilitate evidence-based decision-making
8. P08 Analyse organizational data to accurately identify organizational problems and propose solutions using MIS
9. P09 Apply effective communication skills consistent with the professional environment
10. P10 Apply effective collaboration skills consistent with the professional environment

Po-Lo Matrix