INTERNATIONAL AND MULTICULTURAL BUSINESS COMMUNICATION

Course Description

The course will equip the students with the communications skills needed in the business environment. Course includes writing memoranda, letters, reports, resumes, and electronic messages; delivering oral presentations; seminars and developing interpersonal skills. Also skill needed for critical thinking and problem solving are going to be instructed. Lead and share discussions on various types of professional communication with emphasis on business writing. Students will gain experience writing and revising business email, letters, proposals, bidding and job search documents. Students will work both individually and in teams and will exit the course with a clear understanding of the centrality of communication in business.

INTERNATIONAL AND MULTICULTURAL BUSINESS COMMUNICATION

Evaluation Tools (Active Term)

Course outcomes

1. 01 To identify the basics of business and intercultural communications in the digital age
2. 02 To identify various audiences and how to tailor communications effectively
3. 03 To develop professional and effective writing and speaking skills for employment and business purposes
4. 04 To argue how to combine appropriate technologies to deliver professional presentations

Course Syllabus

Reference Books & Course Materials

1. 01 Bovee, C. and Thill, J.V. (2020) Business Communication Today (15th edition)
2. 02 Miscellaneous supplementary reading and videos as appropriate

Learning Outcomes

1. L01 To identify the basics of business and intercultural communications in the digital age SOLO 2
2. L02 To identify various audiences and how to tailor communications effectively SOLO 3
3. L03 To develop professional and effective writing and speaking skills for employment and business purposes SOLO 5
4. L04 To argue how to combine appropriate technologies to deliver professional presentations SOLO 5

Program Outcomes

1. P01 Demonstrate comprehensive knowledge of key concepts across the breadth of effective application and use of MIS and innovative information technologies in organizations.
2. P02 Demonstrate autonomy and responsibility in managing MIS projects and improving organizational processes
3. P03 Demonstrate comprehensive understanding of appropriate enterprise frameworks, theories from the MIS to research and assess contemporary issues in the field and related allied fields and disciplines
4. P04 Apply MIS knowledge to facilitate the acquisition, development, deployment, and management of information systems
5. P05 Apply MIS knowledge to the exploitation of opportunities created by information technology innovations ensuring the alignment between MIS strategy and organizational strategy
6. P06 Demonstrate ethical reasoning in relation to crucial MIS issues such as privacy, information security, and ethical use of information
7. P07 Apply appropriate technologies and techniques to the collection and analysis of organizational and environmental data to facilitate evidence-based decision-making
8. P08 Analyse organizational data to accurately identify organizational problems and propose solutions using MIS
9. P09 Apply effective communication skills consistent with the professional environment
10. P10 Apply effective collaboration skills consistent with the professional environment

Po-Lo Matrix