INFORMATION SYSTEMS FOR TOURISM AND HOSPITALITY INDUSTRY II

Course Description

The aim of the course is to provide experiences for the students about software programs (Amadeus/Galileo) used in various enterprises that are operating within tourism and hospitality industry. This course specifically will introduce students to the specificities of the travel industry and enable to use Amadeus/Galileo system. Course is designed for those that have not been trained on and previously used a GDS (Global Distribution System) or airline CRS (Central Reservation System) in a travel agency. This course is an introduction to the use of the Amadeus/Galileo system in a travel agency environment. In detail students will acquire the following knowledge: creating and modifying tables, queries, forms and reports, and preparing outputs ready for distribution.

INFORMATION SYSTEMS FOR TOURISM AND HOSPITALITY INDUSTRY II

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

1. 01 Encoding and Decoding Cities, Airports, Equipment, Countries
2. 02 Creating a booking with all mandatory entries
3. 03 Faring a PNR
4. 04 Issuing tickets
5. 05 Creating hotel and car booking
6. 06 Evaluating Travel Rules

Course Syllabus

Reference Books & Course Materials

1. 01 A.P.T. (Airline Passenger Tariff Scandinavian Airlines System Tariffs-System Information-Production S.195 87 Stockholm
2. 02 Simulation Software CRS (Amadeus Reservation Systems)
3. 03 AMADEUS GDS Training Module

Learning Outcomes

1. L01 Encoding and Decoding Cities, Airports, Equipment, Countries SOLO 3
2. L02 Creating a booking with all mandatory entries SOLO 5
3. L03 Faring a PNR SOLO 4
4. L04 Issuing tickets SOLO 5
5. L05 Creating hotel and car booking SOLO 5
6. L06 Evaluating Travel Rules SOLO 5

Program Outcomes

1. P01 1. Having the ability to understand and discuss international relations discipline by using an interdisciplinary methodology to merge the knowledge coming from sociology, economics, psychology, political sciences well as diplomatic history.
2. P02 2. Having an adequate knowledge of the history and the epochs of international system and being able to identify historical evolution of the contemporary world politics.
3. P03 3. Recognizing local, regional and international actors functioning within the international system.
4. P04 4. Understanding the legal framework of the current international system
5. P05 5. Ability to identify the relations between the key actors of the international system – the states – from a theoretical as well as multi-dimensional scientific and academic methods.
6. P06 6. Ability to analyse the roles and positions of the non-state actors – international organizations in particular – within the current world system.
7. P07 7. Ability to recognize political, socio-economic and cultural structures embedded in international relations.
8. P08 8. Exploring the roots of conflicts among the actors and produce solutions at local, regional and international levels with an analytical focus.
9. P09 9. Being able to understand the politics and the functioning of political institutions in theory and practice.
10. P10 10. Understanding the historical emergence of various political cultures and gaining ability to assess them comparatively.
11. P11 11. Prepare international relations graduates; having a vast knowledge, academic formation and skills to work in public offices, civil society organizations, international institutions and companies at local and global levels.
12. P12 12. To have moral and ethical understanding in the field of work.

Po-Lo Matrix