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TOTAL QUALITY MANAGEMENT IN EDUCATION

Course
EDAP514 - TOTAL QUALITY MANAGEMENT IN EDUCATION
Department
Education Administration and Planning - English - Master
Course Type
Course
Status
Required
Language
Turkish
Credit
3
ECTS
0
T+P+L
3 + 0 + 0
Course Coordinator(s)
Prof. Dr. Fatoş SİLMAN
Prerequisite
-
Keywords
-

Course Description

In this course, students acquire basic knowledge and skills about total quality approach in education and develop their competence to apply total quality philosophy as a life style. The necessity for change in schools, the concept of quality, organizational culture, institutions which are close and open to change, the history of TQM, the basic principles of total quality management, the basic concepts of TQM, the basic principles of TQM (leadership, customer orientation, communication, continuous improvement, goal and benefit management, process management, preventive approach, continuing education), participatory decision making, measurement and evaluation, process management, synergistic management constitutes the content of the course. Students use the total quality management philosophy practically in the courses to develop the institutions specified in case studies.

TOTAL QUALITY MANAGEMENT IN EDUCATION

Evaluation Tools (Active Term)

Item Type Weight (%)
research project Project 60
presentation Presentation 40
Total 100

Course outcomes

No course outcomes have been defined yet.

Course Syllabus

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Reference Books & Course Materials

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Learning Outcomes

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Program Outcomes

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Po-Lo Matrix

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