QUALITY MANAGEMENT SYSTEMS

Course Description

What is the quality in the health system what it is, management is, what is the health quality management system. The concept of quality, the emergence and development of quality, the importance of quality in terms of health services, factors affecting the quality of health services, health quality of service dimensions, characteristics of the health care provider as business services. The concept of continuous quality improvement. Improving the quality of health services continuously. The concept of total quality management. total quality management in health care. essential factors for success in health care quality management system. Quality circles. Benchmarking in Health Care. Accreditation, standardization. in Health Care renewal process. benefit from external resources and empowerment in health services, business excellence model. Monitoring of Health Services; process analysis, process management. The techniques- Pareto analysis used in quality improvement in health services, flow traffic signals, control charts. techniques- used in Quality Improvement in Health Care Work-time analysis, fishbone method. The techniques used in quality improvement in health services could think lean.

QUALITY MANAGEMENT SYSTEMS

Evaluation Tools (Active Term)

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Course outcomes

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Course Syllabus

Reference Books & Course Materials

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Learning Outcomes

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Program Outcomes

1. P01 It is knowledgeable about Türkiye, TRNC and World Emergency Health Services.
2. P02 It has basic knowledge in the fields of human anatomy, physiology and pathology.
3. P03 Has knowledge about the use of emergency vehicles, mechanical and technical equipment, and medical equipment used in the pre-hospital Emergency Medicine system.
4. P04 Performs physical evaluation of the patient in emergency situations and knows the principles of primary and secondary examination.
5. P05 Has the ability to use patient handling and transport methods and position patients or injured people appropriately.
6. P06 Knows the general rules of approach to trauma patients and has the skills to use and maintain trauma equipment; Knows simple rescue/extraction techniques in traffic accidents.
7. P07 Knows infection control methods, ensures asepsis-antisepsis conditions as well as infection controls of emergency vehicles and equipment.
8. P08 Knows and applies the principles of pre-hospital emergency care in medical emergencies (shock, poisoning, emergency labor, pediatric, geriatric, oncological emergencies, psychiatric, etc.).
9. P09 Knows and applies personal and environmental safety measures in ordinary and extraordinary situations.
10. P10 Performs basic and advanced life support; Performs defibrillation and cardioversion, knows basic ECG rhythm analysis.
11. P11 Controls bleeding, interprets blood gas values, performs peripheral intravenous intervention, and knows drug administration methods.
12. P12 Knows professional duties, authorities and responsibilities.
13. P13 Establishes healthy human relationships with people in the work area and those it serves.
14. P14 He/she has the awareness of individual awareness by improving himself/herself socially and culturally.
15. P15 Works in interdisciplinary teams and has social responsibility awareness.
16. P16 It has knowledge of Turkish language and the ability to use the language, and has foreign language knowledge at a level to follow professional developments.
17. P17 Knows scene management and team command in disaster situations.
18. P18 Knows and applies search and rescue principles in case of disaster.
19. P19 It knows First Aid practices and can direct someone else to do it by voice.
20. P20 Can use emergency response equipment and provide emergency aid in war situations.

Po-Lo Matrix

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