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KNOWLEDGE MANAGEMENT

Course
BUSN410 - KNOWLEDGE MANAGEMENT
Department
Business Administration - English - Undergraduate
Course Type
Course
Status
Required
Language
English
Credit
3
ECTS
6
T+P+L
3 + 0 + 0
Course Coordinator(s)
-
Prerequisite
-
Keywords

Course Description

This course aims at underlying the importance of knowledge and its processes in organizations. It focuses on the processes of knowledge such as creating, sharing, structuring, using and auditing in the context of knowledge management life cycle (KMLC). Furthermore, the course examines two type/dimensions of knowledge, tacit and explicit knowledge. Hierarchy of knowledge is also the key concept of knowledge management course which includes physical process, data, information, and knowledge and wisdom concepts. Knowledge management discipline, knowledge management applications and knowledge mapping techniques will be explained at this course during the Semester. Some of the additional theories such as resource based view of the organization theory, resource dependency theory, intellectual capital theory will directly be explained.

KNOWLEDGE MANAGEMENT

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

No course outcomes have been defined yet.

Course Syllabus

Week Topic
Week 1 Introduction and Course Overview
Week 2 The knowing process (How do we know what we knew) (Cognitive perspectives)
Week 3 The hierarchy of knowledge (Physical process, Data, Information, Knowledge and Wisdom)
Week 4 The theory of “knowledge management” and related small range theories (History and roots)
Week 5 The theory of “knowledge management” and related small range theories (History and roots\cont.)
Week 6 The “knowledge management” definition and related discipline (Interdisciplinary perspectives and KM paradigms)
Week 7 Knowledge Management in Organizations (Applications) (Tools and Techniques)
Week 8 Final Examination
Week 9 -
Week 10 -
Week 11 -
Week 12 -
Week 13 -
Week 14 -
Week 15 -

Reference Books & Course Materials

  1. 01 Sağsan, M. (2006, July). A new life cycle model for processing of knowledge management. In 2nd International Congress of Business, Management and Economics (pp. 15-18).
  2. 02 Sagsan, M. (2009). Knowledge management discipline: Test for an undergraduate program in Turkey. Electronic Journal of Knowledge Management, 7(5), pp627-636.
  3. 03 Sağsan, M., Medeni, İ. T., & Medeni, T. D. (2016). Knowledge management paradigms: implementation through individual fuzzy-based education. Procedia Computer Science, 102, 259-266.

Learning Outcomes

No learning outcomes have been defined.

Program Outcomes

  1. P01 1. Recognized and applied all the learning tools and techniques learnt which they will implement throughout their lives and future careers.
  2. P02 2. Become confident in their knowledge and skills so that they can successfully study and work on their own.
  3. P03 3. Attained a high level of professionalism through the fundamental knowledge and skills gained in both marketing and digital fields.
  4. P04 4. Demonstrated a solid understanding of core business principles in the primary areas of digital marketing, web technologies, new media and management, as well as the interconnectedness of these disciplines in the running of an organization.
  5. P05 5. Been able to critically implement their knowledge and skills in both written, oral and digital forms to an intended audience, based on creative and analytical approaches.
  6. P06 6.Demonstrated their understanding of the ethical and protected use of various new media such as social media, mobile technology, web analytics, search engine optimization, and viral advertising in both their studies and careers.
  7. P07 7. Implemented best practices in business for planning, decision-making, and problem-solving based on collaborative work and studies.
  8. P08 8. Demonstrated effective communication skills in addition to in-depth of analysis and synthesis which are essential in multicultural educational and work contexts.
  9. P09 9. Demonstrated critical thinking characterized by the ability to define business problems with the evidence available, discern fact from opinion, determine underlying causes, formulate and evaluate potential solutions.
  10. P10 10. Been able to implement ideas and concepts through the development and creation of digital content for effective social media marketing strategies, and designing and evaluating the effectiveness of interactive web sites to increase web traffic flows, visibility, consumer satisfaction and response rates.
  11. P11 11. Embodied integrity in their work and actions, honor confidentiality, followed generally accepted codes of conduct in the digital marketing industry.
  12. P12 12. Devoted themselves to follow the codes of ethics, improve privacy issues with social media, conflict, and citizenship in order to frame a better understanding of digital marketing.

Po-Lo Matrix

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