QUALITY IN MEDICAL SERVICE-I

Course Description

In this course, the concept of quality, development of quality, improvement and development processes in quality will be explained to the students. In order to better understand quality, the application of concepts such as quality control, quality assurance, inspection and control in general enterprises and healthcare-medical services will be explained to the students. Teaching will follow guidelines for the implementation of continuous improvement processes, and the importance of the understanding of continuity in quality will be ensured. In addition, the characteristics of service quality and product quality will be explained in the course with comparisons. At the end of this course, the students will be equipped with theoretical knowledge to introduce concepts such as quality regulation, national legislation and standard-accreditation.

QUALITY IN MEDICAL SERVICE-I

Evaluation Tools (Active Term)

No evaluation items have been defined.

Course outcomes

No course outcomes have been defined yet.

Course Syllabus

Reference Books & Course Materials

1. 01 Standards in Dentistry, DaviD Moles Ewen Mccoll Christopher TreDwin et al.. 2018
2. 02 Standards of Oral and Dental Care Sample Notes
3. 03 Research articles
4. 04 WHO Publications

Learning Outcomes

1. L01 Explain the fundamental principles and state of the evidence on quality improvement SOLO 4
2. L02 Analyze work processes and performance using key quality improvement tools (e.g., process maps, fishbone diagrams, control charts) SOLO 3
3. L03 Identify effective strategies for gaining knowledge about patients, and engaging them in quality improvement SOLO 4
4. L04 Explain the value of systems thinking for improving quality and safety SOLO 4
5. L05 Identify effective strategies for fostering an organizational context and culture that supports quality and safety SOLO 4
6. L05 Analyze the strengths and weaknesses of different approaches for improving quality and safety SOLO 3

Program Outcomes

1. P01 The students graduating from the program of dentistry will be able to describe the human body systems and functions and relations to the dentofacial system, recognize pathological conditions, list the preventive measures and express clearly their necessity and importance and act as competent, creative, and ethical practitioners who communicate effectively and view the human organism as an integrated whole.
2. P02 The students graduating from the program of dentistry will be able to specialize in the main branches of dentistry, apply ethical and legal standards in research, design and implement scientific projects, and engage in lifelong professional development to contribute to contemporary dentistry.
3. P03 The students graduating from the program of dentistry will be able to explain the etiology and pathogenesis of oral and dental diseases, perform accurate and differential diagnoses, and apply preventive and therapeutic approaches in accordance with national and international standards.
4. P04 The students graduating from the program of dentistry will be able to effectively use science and technology in dental practice, operate dental equipment and materials safely, apply aseptic and antiseptic principles, and manage anesthesia procedures and possible complications.
5. P05 The students graduating from the program of dentistry will be able to follow current scientific literature, principles of evidence-based dentistry, critically interpret new information, continuously update their theoretical and practical knowledge, and apply evidence-based knowledge to clinical practice, maintain a lifelong commitment to professional growth and learning while embracing lifelong learning.
6. P06 The students graduating from the program of dentistry will be able to efficiently use dental technical instruments and materials for accurate diagnosis and treatment, identify rules of operation and management while maintaining high standards of hygiene and safety.
7. P07 The students graduating from the program of dentistry will be able to critically evaluate and integrate knowledge from various health disciplines, analyze patient data, and perform comprehensive differential diagnoses through interdisciplinary collaboration.
8. P08 The students graduating from the program of dentistry will be able to design and implement scientific research projects, collect and manage patient data accurately, analyze findings objectively, and contribute to scientific advancement in dentistry.
9. P09 The students graduating from the program of dentistry will be able to demonstrate responsibility and problem-solving skills by diagnosing, differentiating, and developing appropriate treatment plans for various oral, periodontal, and maxillofacial conditions.
10. P10 The students graduating from the program of dentistry will be able to communicate effectively and empathetically with patients, offer and implement the best treatment options, and adhere to legal and ethical responsibilities during dental practice.
11. P11 The students graduating from the program of dentistry will be able to promote preventive oral health care, uphold ethical and social responsibility, and contribute to community well-being through leadership, education, and public engagement.

Po-Lo Matrix